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Forum: GLOBAL / Open Forum / some problems using the website... Login in to contribute
some problems using the website...
OffLine Tanka Rhai
  2017-10-06 10:33:07    
Hi! I had a few problems lately using 8a and I was wondering if it's a bug or a feature. ;) 1st: Sometimes the upper navigation bar is not there but just the advertisement. If I want to visit the forum, there is no chance to visit it directly (I have to click on the news and the comments) 2nd: When I try to write a message or a comment, if I click on the field for writing, my browser (firefox) crushes every time. I always have to choose first a  font before starting to write anything... 3rd: The routes I climbed more than a year ago vanish from my climbing list but they never vanish from my top-ten-list, as long as I don't add a new route or edit the old route... did the IT-Group add any new features that might have caused these problems? Or am I the only person?
OnLine Jens Larssen
  2017-10-06 14:30:18    
I do not think anything have been changed lately. All focus is on the total remake. Could you please try another browser and sometimes also deleting cookies helps.
OffLine Tanka Rhai
  2017-10-09 09:24:56    
ok, it seems like most things work quite well by just using another browser. ;)
OffLine Tanka Rhai
  2017-11-08 15:19:46    
Sorry to ask you once more: I still see that old routes from last year don't vanish from the ranking points... There must be a bug in the ranking system.
OnLine Jens Larssen
  2017-11-08 15:25:45    
It shows the routes the last 12 months :)
OffLine Tanka Rhai
  2017-11-08 16:03:23    
How many points does stefano ghisolfi have in the ranking list and how many points does he have in the top ten list? ;)
OnLine Jens Larssen
  2017-11-08 16:47:09    
He has 13 515 points in the Top-10 and in the ranking. For 2017, he has 13 460 points. In his all time he has 13 690. So it seems everything is OK.
OffLine Tanka Rhai
  2017-11-09 09:47:18    
He has 13 460 points for the last 12 months (not only for 2017) but in the ranking he has 13 515... The ranking counts routes that are older than 12 months.
OffLine Endre Verden
  2017-11-09 11:52:10    
Everything is not, fine and Tanka is correct.

OffLine Tanka Rhai
  2017-11-09 11:59:18    
thanks Endre and sorry to Stefano Ghisolfi who has to act as an example. ;)
OnLine Jens Larssen
  2017-11-09 13:32:28    
OK I got it. But very strange because it is correct for Ondra and Schab etc. I will ask the webmaster but it might be hard to find that bug as it just relates to some scorecard.
OffLine Tanka Rhai
  2017-11-09 14:07:42    
if someone edits an ascent or adds a new route than the scorecard gets updated, that's why Ondra's and Schab's scorecards are correct.
OnLine Jens Larssen
  2017-11-09 14:26:26    
The webmaster says that every night the data base runs updating the scorecard and rankings.
OffLine Endre Verden
  2017-11-09 14:28:32    
It is pretty easy to find more examples of the problem:

Laura Rogora
thomas joannes
thibault lair
Jernej Kruder
Alberto Gotta
Peter Dawson
OffLine Paris Castaneda
  2017-11-10 16:23:54    
I can´t access the information in my training log since the problem with the website about 10 the days ago. If I try to include new information it won't store it. If In the graph I click on a past week it will simply return me to the present empty dates.
OnLine Jens Larssen
  2017-11-10 16:34:07    
The webmaster is working with the bugs.
OffLine Tanka Rhai
  2018-06-20 11:43:18    
Did the scorecard-updating-problem return or am I wrong? Can somebody check out?
OnLine Jens Larssen
  2018-06-20 12:23:53    
Could you please explain what you mean so we can test and possibly fix it.
OffLine Tanka Rhai
  2018-06-21 09:51:42    
I think it's the same thing that Endre Verden and I discovered last November (see earlier posts). I looked at the German Ranking and I saw that some scorecards don't get updated. For example Lara Neumeier, Thomas Bayer, Katrin Gründler...
OnLine Jens Larssen
  2018-06-21 14:38:14    
Thanks, I am sure this will be fixed when the whole website will be updated.
OffLine Endre Verden
  2018-06-22 21:30:57    
When will that be?
OffLine Endre Verden
  2018-07-31 23:42:09    
This bug is still persistent.
OffLine Endre Verden
  2018-08-11 17:44:49    
The bug is still there.
I just had it on my account.

So the problem is that the score and list (used for ranking) isn't updated.
However the graph updates correctly.

So I just went on a random route on my account and pressed the edit button and saved the route again. Then the score updated correctly.
So the "bug" probably has something to do with not auto updating as it should.
OffLine Tanka Rhai
  2018-10-15 10:25:55    
Yes, Endre, same with my scorecard! If I frequently add or edit my routes, my scorecard is up to date...

Only my bouldering scorecard looks funny now:

Could the webmaster maybe just update the whole website from time to time as long as it does not work automaticly?